Lead the client success initiatives at Microsoft as a Client Success Manager with a focus on Business Applications. Drive governance and continuous improvement while mentoring your team.
As a Client Success Manager Lead, you will oversee critical client engagements and governance processes related to Microsoft Dynamics 365 and Power Platform. With a strong background in client success and technology delivery, you will support senior stakeholders and guide your team towards operational excellence. Your role is essential for maintaining high standards of service and business transformation.
Key Responsibilities:
• Develop and drive client success and governance strategies
• Lead meetings with executive stakeholders to demonstrate value
• Maintain client relationships to stimulate service expansion
• Establish and ensure compliance with governance frameworks
• Supervise end-to-end project delivery processes
Requirements:
• 8–12+ years in Client Success managemen...