Join Toromont as a Mining Technology Technical Communicator, delivering essential support for Caterpillar products. This full-time role promises diverse responsibilities and opportunities for professional growth.
You will manage interdepartmental communications, providing diagnostics and solutions for product issues while sharing your insights in both French and English. With a solid background in the heavy equipment industry and a focus on Caterpillar Mining products, you’ll ensure top-notch service delivery and internal excellence.
Key Responsibilities:
• Serve as the technical support contact for mining service
• Analyze product problems and propose viable solutions
• Write detailed technical and site visit reports
• Update technicians on repair and maintenance
• Participate in Product Problem Management initiatives
Requirements:
• Heavy Equipment License or extensive technical background
• 5+ years in diagnosing Cat Heavy Equipment
• Exposure to Cat...