Contribute to excellence as an ERP Application Support Analyst specializing in Sage Intacct at MNP. Support diverse clients, troubleshoot issues, and enhance accounting processes.
In this dynamic role, you will deliver Tier 1-2 support for Sage Intacct environments while honing your skills in accounting and ERP applications. Collaborate closely with senior staff on complex concerns and provide top-notch support to clients in a managed service setting.
Key Responsibilities:
• Deliver application support for Sage Intacct ERP systems
• Resolve client queries related to accounting processes
• Document and assess application issues promptly
• Maintain high standards of client service through effective communication
• Contribute to continuous process improvement initiatives
Requirements:
• 2+ years’ experience in ERP or financial application support
• Familiarity with Sage Intacct and accounting workflows
• Excellent problem-solving and communication abilitie...