Take on a Recovery Specialist role with National Credit Recovery Inc, focusing on debt resolution and client communication. Bring your expertise to a supportive, goal-oriented environment.
NCRi is looking for a Recovery Specialist who excels in client interactions and problem-solving. This position requires two years of experience in third-party collections and call centers. Successful candidates will demonstrate strong organizational skills and attention to detail while upholding outstanding customer service.
Key Responsibilities:
• Initiate contact with clients regarding overdue balances
• Negotiate payment solutions to secure timely resolutions
• Accurately document all calls and account updates
• Handle customer objections with professionalism
• Collaborate with teams to enhance collections processes
Requirements:
• Minimum 2 years of collections experience
• At least 1 year of call center experience
• Strong communication and interpersonal skills