Link-Worldwide is looking for a Technical Support Specialist to provide 2nd/3rd level technical support for Cisco Firepower Security technologies. The role involves training and collaboration with various teams for effective problem resolution.

Candidates should have at least 2 years of technical support experience, a Bachelor's degree in a technical field, and be ready to work in the Guadalajara office 2-3 days a week. Employees receive several benefits including medical insurance and a 401(k) plan.