Job Summary

The Network Analyst I is responsible for configuring, deploying, and maintaining TELUS Business Products and Services equipment. This role supports the delivery of enterprise‑grade networking solutions to TELUS Business customers, ensuring systems are properly configured, tested, and optimized for performance and reliability.

Key Responsibilities

Equipment Configuration & Deployment

• Configure network equipment including gateways, switches, firewalls, and related hardware according to technical specifications and customer requirements
• Set up and initialize TELUS Business Services equipment for new customer installations, upgrades and repairs
• Perform initial provisioning and baseline configurations on network devices
• Document all configuration changes and maintain accurate records

Technical Support & Troubleshooting

• Diagnose and resolve equipment configuration issues and connec...