Mercier Consultancy is thrilled to offer a position for a Nordic Speaking Customer Service Representative for our Client's Health Products Department, located in Greece. In this vital role, you will provide exceptional support to our Nordic-speaking customers, assisting them with inquiries related to health products and wellness solutions.

Your fluency in one or more Nordic languages (including Norwegian, Swedish, Danish, or Finnish) will be essential as you help clients navigate product details, benefits, and services, ensuring they receive comprehensive support in making informed health decisions.

Responsibilities

• Deliver outstanding customer service in a Nordic language through phone, email, and chat regarding health product inquiries
• Assist customers with questions about product availability, usage, and benefits
• Manage order processing, returns, and effectively resolve customer complaints
• Document all customer interactions acc...