Mercier Consultancy is excited to offer a unique opportunity for a Nordic Speaking Customer Support Representative in our Automotive Insurance Department based in Greece! In this dynamic role, you will assist our Nordic-speaking clients with their automotive insurance inquiries, ensuring they receive the best possible support while navigating their insurance options.

This position is perfect for individuals who are passionate about the automotive industry and customer service. If you have excellent communication skills and are looking for an opportunity to work in a multicultural environment, we encourage you to apply!

Responsibilities

• Provide customer support in Nordic languages (Norwegian, Swedish, Finnish, or Danish) via phone, email, and chat
• Assist clients with queries related to automotive insurance policies, claims, and coverage
• Accurately document customer interactions in our CRM system
• Collaborate with internal teams to r...