About This Opportunity
Lead stage operations at Sephora as a Full Time Stage Experience Lead in North York, Ontario. Focus on client satisfaction, team training, and effective management for exceptional service delivery.
In this role, you will draw on 1-3 years of experience in a similar high-volume retail position. You will ensure that your team adheres to Sephora's selling standards while addressing client feedback and supporting training on new technologies. Additionally, you’ll play a critical role in coordinating impactful events that drive store success.
Key Responsibilities:
• Ensure staff provide exceptional client service
• Manage responses to client feedback and concerns
• Train staff on Client Interactive Technology processes
• Coordinate and support in-store event execution
• Conduct regular performance coaching and feedback sessions
Requirements:
• 1-3 years of experience in a similar high-volume retail role
• Stron...