To process and handle ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions meeting or exceeding our customer’s requirements and company policies and procedures to ensure compliance with laws, regulations and best practices.

ESSENTIAL FUNCTIONS

• Receive and track customer bookings/orders. Send shipping instructions overseas according to customer instructions or established SOP’s.
• Notify customer of arrival and charges. This must apply to any delay notices and Customs/Exam holds. Applicable charges for any holds must also be advised to the necessary party concerned immediately after we receive our notification.
• Follow the guidelines specified by the company’s business process team.
• Process Customs Entries, i.e. classify invoice, file RLF entries, and enter electronic invoices.
• Own the process for FDA related entries.
• Review and prepare documentation w...