Join Manulife as an Operational Analytics Manager and transform data into actionable insights that drive business decisions. This hybrid role focuses on improving customer experiences through robust analytics. As a Business Intelligence Manager, you will leverage over 7 years of proven analytics experience to support Manulife's Canada segment. You'll partner with leaders to convert business strategies into measurable performance frameworks.

Key Responsibilities

• Lead initiatives to translate insights into actions
• Own the creation of reports using visualization tools
• Analyze customer touchpoints to uncover key insights
• Manage analytics projects from conception to completion
• Build lasting internal stakeholder relationships

Requirements

• 7+ years in Business Intelligence or related roles
• SQL proficiency and experience with PowerBI or Tableau
• Excellent team collaboration and communica...