Operations Manager

Based in Calgary, Alberta, Canada. Join to apply for the Operations Manager role at FleetOptics Inc.

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Purpose

The Operations Manager will spearhead day-to-day operations, ensuring seamless coordination of goods from induction to delivery. This role is the backbone of our operational strategy, driving performance and meeting KPI targets.

Accountabilities

• Managing and coordinating operational activities including induction, sortation, route planning, returns, dispatch, and on-road delivery support.
• Overall accountability for the delivery station’s performance and KPI achievement.
• Leading a dedicated team of supervisors, dispatchers, and vendors to foster teamwork, performance and continuous improvement.
• Developing and implementing innovative strategies to optimize operational efficiency and customer satisfaction. ...