Lead operational excellence as an Operations Manager in a FIFO role. Oversee a dedicated team to deliver superior customer service and continuous improvement initiatives.
Reporting directly to management, you will take charge of daily operations while enhancing a high-performing team. Responsibilities include supervising staff development, ensuring compliance, and engaging various stakeholders to optimize service solutions. Your leadership will drive sales growth, productivity, and adherence to regulatory requirements.
Key Responsibilities:
• Supervise and mentor team members in customer service
• Monitor and report on operational performance metrics
• Collaborate with customers on service and pricing strategies
• Ensure safety compliance and effective training practices
• Promote continuous improvement projects and initiatives
Requirements:
• Post-secondary education in business or equivalent experience
• Proven track record in team management and coachin...