Job Location: Toronto

Position Summary

The Case Manager is responsible for the overall coordination and management of client care, from initial assessment to ongoing service delivery. This includes developing individualized care plans, coordinating caregiver schedules, conducting regular client visits, and ensuring compliance with all regulatory requirements. The Case Manager also acts as a liaison between clients, families, caregivers, and other healthcare professionals.

Responsibilities

• Conduct initial client assessments to determine care needs and develop individualized care plans in collaboration with the client, family, and other healthcare providers.
• Coordinate and manage the scheduling of caregivers to meet client needs, considering caregiver skills, availability, and client preferences.
• Hybrid role – weekly/bi‑weekly client visits to monitor the care requirements.
• Regularly monitor client satisfaction and the...