Part‑Time Customer Support Representative (3 Month Contract)

Duration of contract: 3 months

Location: Remote, must reside in and be available to work in Canada

Time per week: Looking for people who want flexible work. We expect employees to be available for a minimum of 10 hours per week.

Are you passionate about supporting customers and tackling tasks with finesse? The role is about creating a seamless experience for our customers. You have a detail oriented mindset, a passion for helping and you thrive in ensuring accuracy and consistency, turning routine tasks into a symphony of efficiency. If this sounds like you, the support team is looking for you.

You will:

• Diagnose issues customers are experiencing with Shakepay
• Communicate clearly and thoughtfully with our customers
• Have 1+ year of experience in customer support
• Have a thorough understanding of our products, features, ...