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Student-Friendly
Entry-Level
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About This Opportunity
Description
Major Job Functions:
- Develop and maintain relationships with customers visiting the branch for parts needs
- Answer calls and respond to emails by providing an outstanding level of service
- Manage the customer pickup area located behind the customer service counter and ensure aged parts bear returned to inventory
- Internal field service and walk in customer parts sales orders
- Sourcing and ordering used parts
- Pulling customer and branch parts orders
- Processing parts credits, core inspections and warranty
- Hydraulic Hose building and processing
- Packing and labeling parts orders for shipment
- Process customer orders
- Participate in parts related special projects and assignments
- Participate in call quality and performance initiatives as required
- Parts delivery and warehouse duties as needed
Other functions may in...