**Job Type**: Full-time **Remote (Mexico)****About the role**:We are looking for a dedicated Patient Care Navigator to join our Patient Contact Center team.In this role, you will serve as the first point of contact for patients, handling incoming calls with empathy, professionalism, and a strong commitment to delivering an excellent patient experience.You will support patients by scheduling medical appointments, verifying insurance, documenting information accurately, and coordinating with medical offices, all while ensuring compliance with our service and quality standards.This is a non-patient-facing role, but it plays a crucial part in enhancing the patient journey and ensuring smooth care coordination.
**Compensation & Benefits**:- Salary: $22,000 MXN per month.
- Eligibility for productivity bonuses.
- Opportunity to develop within a patient care and healthcare support environment.
**Key Responsibilities**:- Answer incoming calls with a professional, patient-cen...