Step into the role of Patient Experience Ambassador with HealthHub, delivering industry-leading customer service across Canadian hospitals. Your main focus will be on fostering patient engagement with HealthHub services.
This role is pivotal in driving revenue generation through effective marketing at the bedside. You will collaborate with hospital administration and patients to improve service delivery and provide timely assistance with the rental process. Your dedication will enhance service visibility and contribute to overall hospital revenue objectives.
Key Responsibilities:
• Provide outstanding support and service at every patient interaction
• Promote HealthHub services and assist with rental guidance
• Meet defined revenue goals using strategic marketing resources
• Respond promptly to inquiries regarding provided services
• Conduct thorough inspections and documentation of equipment
Requirements:
• Background in customer service, preferably in healt...