Drive quality patient services as a Patient Service Order Coordinator. Manage order entry, communication with care teams, and incoming inquiries to support effective healthcare delivery.
In this vital role, you will ensure accurate data entry and management of customer service inquiries related to home care products. You’ll communicate with patients and healthcare providers, and prioritize order processing to meet patient needs. Collaboration with internal teams is essential for maintaining compliance and upholding service standards.
Key Responsibilities:
• Receive and process a variety of orders efficiently
• Verify order details and communicate discrepancies
• Update and maintain patient records accurately
• Address all inbound patient queries
• Ensure adherence to compliance and quality control
Requirements:
• High School Diploma or GED required
• Minimum one year in relevant administrative support
• Medical office experience is an asset
• Strong ...