About This Opportunity
Transform patient services with FYidoctors in Penticton as a Patient Services Specialist. This full-time role emphasizes exceptional customer service and teamwork.
As part of FYidoctors' Marina Way clinic, you will be a vital part of the patient care team. This role involves greeting patients, overseeing appointments, and managing eyewear needs while ensuring all interactions are positive and efficient. Your technical skills and customer focus will enhance patient outcomes.
Key Responsibilities:
• Engage with patients during their clinic visits
• Perform pre-testing to facilitate eye care
• Schedule appointments and process billing
• Assist with eyewear pick-ups and repairs
• Provide outstanding customer service for all patients
Requirements:
• Previous retail/customer service experience is valuable
• Comfort with technology and MS Office Suite
• Strong communication and relationship-building skills<...