Responsibilities

Provide effective leadership by continuously keeping your team informed on changes/results and share accountability for the overall performance, productivity and engagement.

Evaluate staff performance and prepare formal Performance Reviews.

Perform quality reviews on team members to record staff development.

Perform monthly individual team member one-to-one meetings to discuss performance, etc.

Perform Team Meetings on a regular basis to discuss changes, high-level team notes, etc.

Develop respectful and successful working relationships with our staff and branches.

Work with management on technical and administrative issues.

Ensure adherence to insurance carrier and Oracle RMS guidelines and procedures.

Train new hires and oversee performance and provide assistance.

Requirements

Having a Registered Insurance Brokers of Ontario license (RIBO), CIP or CAIB certification is a...