FundGuard is hiring a Customer Success Principal Consultant II to work within our Customer Success group as a technical liaison, leader and key player in client implementations. You’ll play a pivotal role in ensuring successful new client adoption from the initial project oversight and planning, to providing ongoing support to ensure successful client go-live, as well as continuous client success.

Reporting to the Global Customer Success Director, this role will work in a client-facing environment where you will be responsible for driving and managing the implementation process for onboarding new adopters of our cloud-native investment accounting platforms. This is a hands‑on role with end‑to‑end ownership of project implementation and delivery.

Key Responsibilities

Product involvement in projects so that they provide necessary implementation guidance and receive useful feedback from the field.

Serve as subject‑matter expert in implementation, upgrad...