**Overview**

The Windows team is building a Centre of Excellence in Microsoft India, with a broad portfolio of services focused on creating new signature, and personalized experiences that make customer onboarding more seamless and productive. This role offers the opportunity to lead services that power end-to-end consumer experiences across Xbox gaming, M365 subscriptions, devices, and retail demos, spanning AMC (account.microsoft.com) and Windows surfaces. AMC is a Windows service and one of the most visited sites at Microsoft. These services federate Microsoft account data across multiple Microsoft services and enable cloud-powered content across many of the most widely used Windows surfaces, along with supporting a broad range of additional use cases.

Along with product development and maintaining service health, we operate as a first-class experimentation team, delivering proven impact by retaining and acquiring thousands of subscribers through AI-driven personal...