General Purpose of Job: The Product Specialist will be responsible for implementation and support of software platforms as well as guide their development.
This position will report to a Product Manager.
Organizational and communication skills are essential to success in this role, which will coordinate frequently with other teams at Quad and interact with Quad's customers regularly.Key Responsibilities- Implementing software platforms with customers, including training users- Supporting platforms after implementation- Collecting and analyzing feedback from customers and other team members to shape roadmap and features- Working with developers to ensure that deadlines are met and quality is excellent- Assisting with the discovery process at customers- Providing documentation for software platforms- Coordinating with other Quad teams who serve the same customersJob Requirements- Education: Bachelor's degree or equivalent experience- Experience: Minimum of 2 years of experienc...