Your Gateway to Student Success
RESPONSIBILITIES
Manages directly the Sr. supervisors, supervisors and indirectly (Dotted line) all function related to the APU.
Monitors competences for his/her team and develops its autonomy (training plan building, follow‐up & training actions implementation).
Ensures working standards are respected on its APU during the operations (safety, work instructions, quality, and product respect).
Ensures that standards of reaction are applied with rigor and performs escalation according to standards.
Leads daily, weekly & monthly meetings, and organizes delegation.
Conducts annual appraisals, salary review, career interviews, succession planning and gives feedback.
Communicates a mindset of continuous improvement & responsibility vs. targets achievement inside its APU.
Is responsible for customer satisfaction.
Is accountable for SQCDP performance and profitability (gross margin) of his/her APU, in terms of targets achievement, and improvement.
Ens...