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Production Support Analyst

Student-Friendly Entry-Level
Company

CGI

Location

toronto, Canada

Posted

June 01, 2026

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About This Opportunity

Position Overview

Hybrid role requiring presence at the downtown Toronto office at least 2 days per week.

Responsibilities

  • Production support of the IWS (Integrated Wires Systems) application.
  • Handle complex problems independently and demonstrate analytical thinking.
  • Understand the existing application flow with high accuracy and suggest a test plan during migration of the application to a newer platform.
  • Provide technical support during QA and UAT phases.
  • Prepare production implementation plans and provide post‑implementation support.
  • Application knowledge of BESS would be an added advantage.

Qualifications

  • Fundamental knowledge of HPE OS systems and their hardware.
  • NonStop Pathway concepts, COBOL, SCOBOL, TAL (good to have).
  • FUP, SCUP, DDL, Enform, Enscribe, SQL/MP, Escort (good to have).
  • TACL scripting, Netbatch.
  • Software Configuration Mana...