Position Summary

IEM is seeking a highly motivated and systems-driven Program Administrator for our preventative maintenance (PM) program in Surrey, B.C. The Program Administrator will report to the Plant Facilities Manager and assist in administering and maintaining processes as we transition from a reactive, ticket-based maintenance system to a structured, data-driven reliability program using our CMMS, MaintainX. This position requires 100% in‑office presence in our Surrey, B.C. offices and does not offer remote work.

Key Responsibilities

• Implement and optimize MaintainX, expanding its use from a ticketing tool into a comprehensive preventive and predictive maintenance platform.
• Build and maintain accurate asset hierarchies, maintenance schedules, and job plans within the CMMS.
• Drive PM compliance and monitor key performance indicators (KPIs) such as uptime, MTBF, and maintenance completion rates.