Project Engineering Specialist – Epiroc Canada Inc.

Location: Lively, ON, CA, P3Y 1L2

Work Type: Hybrid

Job Summary

The Project Engineering Specialist is the technical expert responsible for the implementation and support of surface solutions (products) from the respective product lines. They will take responsibility for product implementation for the end customer, which may include installation, configuration, customization, commissioning, training, stabilization, and ongoing support.

Responsibilities

• Lead the successful implementation of surface solutions (products) in the local market.
• Answer customer inquiries and help them resolve any issues with the product, providing information, troubleshooting problems, or escalating issues to other teams.
• Investigate and diagnose product issues reported by customers, working closely with engineering and other teams to resolve problems quickly and efficiently...