About Grupo Vidanta

Grupo Vidanta is one of the leading hospitality, entertainment, and tourism groups in Latin America, known for its innovation, scale, and commitment to world‑class guest experiences. Joining Grupo Vidanta means becoming part of an organization that values leadership, collaboration, continuous improvement, and long‑term career development, while working on high‑impact projects that shape the future of customer experience and operations.

PMO Manager – Overview

The PMO Manager is responsible for leading and governing technology‑driven projects across Contact Center, Revenue Operations, Accounting, and IT environments. The PMO Manager serves as a strategic bridge between business stakeholders, IT teams, vendors, and operational leaders, ensuring the successful execution of initiatives related to Contact Center platforms, automation, CRM, telephony, AI, workforce management, quality management, reporting, and customer experience technologie...