Benefits

• Company parties
• Dental insurance
• Health insurance
• Vision insurance

Position Summary

The Project Manager Lead is responsible for strengthening project delivery by supporting, coaching, and guiding Project Managers while ensuring a consistent and high-quality customer experience. This role focuses on escalation management, maintaining gross margins, team development, and maintaining operational rhythm through structured milestone meetings.

Scope of Role

• Project Manager coaching and development
• Customer escalation resolution
• Milestone Meeting facilitation and project oversight
• Operational consistency and visibility
• Knowledge of Insurance guidelines and programs

Essential Duties/Responsibilities

• Project Management Coaching & Development
  • Provide ongoing coaching and mentorship to Project Managers.
  • Conduct regul...