We are seeking a driven and experienced Project Manager, Change & Transformation to support strategic transformation initiatives within our Operations teams. This role will focus on executing people-first change strategies, coaching leaders, enhancing engagement, and ensuring operational readiness for back-office automation and process change. The ideal candidate is not only experienced in change management frameworks but also skilled in listening, storytelling, and leading with empathy and influence—not authority.

Key Responsibilities

Lead with Purpose:

• Collaborate with Operations leaders to integrate structured change management methodologies across all transformation projects.

• Serve as a trusted advisor and coach to leadership, building their change capability and fostering a culture of transparency, collaboration, and service excellence.

• Dev...