Advance your career with Lifemark as a Bilingual Quality Assurance Coordinator. This remote role focuses on maintaining high quality in vocational assessment services across English and French.
We're looking for a detail-focused Quality Assurance Coordinator to ensure that our vocational rehabilitation services meet regulatory and company standards. You'll conduct audits, proofread documents for accuracy, and work closely with a remote team to optimize client service.
Key Responsibilities:
• Conduct regular compliance audits on assessment reports
• Proofread vocational reports for bilingual accuracy
• Engage with assessment staff to drive continuous improvement
• Help standardize bilingual reporting formats
• Evaluate client satisfaction through comprehensive feedback
Requirements:
• Strong command of English and French, both written and spoken
• Organizational skills with meticulous attention to detail
• Prior experience in quality assurance or rehabil...