General description:

•  Assure coverage of warranty Lab tools and equipment for current and future needs (acquisition and installation).
•  Handling and storage of warranty returns
•  Analyze products (electrical) with comprehensive and correct analysis results (quality and timing)
•  Record analysis results in SAP/DACHs system database.
•  Provide technical support to warranty analysis lab technicians
•  Contributes to improve warranty analysis lab process and logistics
•  Participates in customer complaints meeting to provide technical failure explanations
•  Systematic failure overview using warranty analysis database to create analysis troubleshoot guide
•  Perform standardization of failures codes on warranty analysis database
•  Participate and support quality and environmental plant goals
•  Participate in audits (internal and ex...