Responsibilities

• Quality System Administrator, Audit Experience, Review, validation and driver of customer complaints, supporting with investigation and performance of root cause analysis.
• Document each investigation thoroughly in accordance with procedures within complaint handling system.
• Investigate internal and scrap non-conformances and perform root cause analysis and CAPA utilizing proven tools to resolve quality, process, and product issues.
• DQR Sikorsky, engineering changes, VR , tech helps, customer communication.
• Returns, ORD's and dispositions and expedite containment to customers and interplants.
• Continuous improvement projects.
• Metric Focal, Emails and notifications of IAR / Scrap.
• Containment activities for all customer notifications. Internal auditor.
• Attendance of Customer service requirements.
• Interpretation of customer engineering and validation.
• Q...