About Scientific Safety Alliance (SSA)

At SSA, we’re on a mission to Accelerate Science. Delightfully.

We provide testing, inspection, calibration, and compliance services to pharmaceutical, medical device, and research organizations. Our goal is to remove operational friction—ensuring science runs without interruption and teams can focus on innovation and patient outcomes.

We’re growing rapidly and building a best‑in‑class, integrated safety partner—and we’re looking for high‑ownership individuals to grow with us.

The Role

We are seeking a Customer Success Manager to join our team in Bridport, UK. This role is focused on customer coordination, operational oversight, and quality‑driven process management.

You will play a key role in ensuring customers receive what they need while supporting internal teams through strong documentation, procedural consistency, and day‑to‑day oper...