Overview

The Quality Manager (QM) is responsible for ensuring services meet customer expectations and regulatory standards by developing, implementing, and monitoring quality systems. Manages the Quality Management System (QMS), conduct audits, analyze data, and drive continuous improvement to reduce defects, leading inspection teams, ensuring compliance, and fostering a Program-wide culture of quality.

Responsibilities

Major Job Activities

+ Develop, implement, manage and maintain effective Quality policies and procedures that meet contract requirements.

+ Prepare, maintain, enforce, and update quality control plans to drive performance using ISO 9001:2015 standards across the program.

+ Must have the ability to: establish program objectives performance goals and assess progress; establish operational metrics/key indicators for process control and on-going quality process improvements; conduct root cause/corrective action analysis...