Expanding Texas Based Real Estate company is looking for a motivated Team leader, we are looking for someone who’s a quick learner that can help us grow and nurture our call center. This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you'll need a track record of increasing sales, cold calling expertise, strong client nurturing skills, great multi-tasking abilities, and the drive to succeed!
**Responsibilities**:
- Troubleshooting agent’s questions, guiding them through difficult calls or issues
- Aggressive and organized approach to Performance Management with the ability
to consistently follow through with action plans
- Mentoring, training, and developing agents for career progression, performance
improvement, and recognition purposes
- Process weekly sales leads reports for submission, Evaluate performance with
key metrics
- Manage the day to day operations of the Sales Team, inclu...