Join LawLabs Inc. as a Client Services Specialist and revolutionize the client journey in real estate. This role involves guiding clients through the Closer software platform.
Located in London, Ontario, LawLabs is inviting candidates passionate about legal tech and customer service. You will play a key role in ensuring clients understand their legal documents and how to navigate our software. Strong communication skills and a foundation in real estate are essential to thriving in this competitive environment.
Key Responsibilities:
• Facilitate client inquiries through various platforms
• Assist in managing client accounts to achieve success
• Conduct periodic client check-ins for continued support
• Create self-service articles and help content
• Undertake various client service responsibilities
Requirements:
• Minimum of 2+ years experience in conveyancing or legal tech
• In-depth knowledge of Ontario's closing process is beneficial
• Exceptional Engl...