Onsite: Monday - Friday 8am - 5pm
**Salary**: $18,000 pesos MXN monthly before taxes
About the Job
USA Call Center Experience is a big plus.
Responsibilities include:
- Answer telephone and respond to inquiry, direct caller to appropriate personnel or initiate a triage message for response by medical personnel.
- Record accurate and complete messages when necessary
- Patient registration in medical records
- Schedule and update patient appointments, radiology, and diagnostic tests in accordance with protocol
- Ensure maintenance of patient confidentiality
- Demonstrate exceptional customer service skills in the performance of work assignments and duties
- Accurately document patient information in the EMR system
- Verify patient insurance information and update billing staff of any changes
- Assist with medical records requests
- Performs other related duties as assigned by supervisor or management.
We are looking for an in...