Take on the role of Reception and Client Support Associate at CBI Health in Courtenay, BC. Leverage your skills to make clients feel welcomed and at ease in a healthcare setting.
This position focuses on creating a supportive environment and assisting clients with scheduling and inquiries. You will be the first point of contact, ensuring each client is addressed promptly, whether in person or via phone. Your ability to manage client interactions will greatly enhance the clinic's operational flow and overall experience.
Key Responsibilities:
• Develop a welcoming atmosphere for clients and staff
• Address inquiries promptly, within 24 hours
• Assist with client scheduling based on Care Plans
• Guide clients in using digital tools for bookings
• Uphold confidentiality of client information
Requirements:
• Natural relationship-building skills
• Strong verbal and written communication abilities
• Excellent organizational skills and attention to detail
• ...