Schedule
Available working hours will vary each week and can range anywhere from 0 to 40 hours.
Duties & Responsibilities as a Receptionist
- Ensure a seamless arrival and departure process for guests, including check-in, check-out, room escorting, and luggage delivery.
- Verify and establish appropriate credit arrangements for all guests.
- Collect passports and complete all required procedures in compliance with local legislation and Hyatt's data privacy standards.
- Handle all cash transactions and billing processes accurately.
- Assist guests throughout their stay, addressing requests and resolving any complaints promptly and professionally.
- Identify and maximize revenue opportunities through effective upselling techniques.
- Provide guests with comprehensive information about the hotel's services, facilities, and amenities.
About you
Friendly and professional individua...