Job Summary
The Records and Customer Service Clerk provides guidance, direction, and information as required to all internal and external stakeholders attending the Court location.
Duties and Responsibilities
Under the supervision of the Supervisor, the successful candidate will:
Respond to public inquiries relating to court mattersRespond to inquiries in-person, on the telephone or email, as well as at the front reception from external agencies, City Staff and the public regarding court mattersProvide case information, process information and forms to general public regarding court mattersProvide general directions to persons entering the CourthouseFollow Records Management standards, departmental procedures and requirements.Organize and maintain files and ensure records adhere to corporate standards.Open new files and enter all files on the...