JOB DESCRIPTION

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

PEOPLE LEADERSHIP

• Manages a team of Technicians for the assigned regions.
• Responsible for people-oriented activities including employee engagement, development and performance management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
• Ensures compliance with health and safety standards in the delivery of work through activities including regular toolbox talks, implementi...