Continuous Improvement – Regional Operations Specialist

Dealership: ACX Corporate

Location: Montreal, Quebec

Classification: Full time, Onsite, Immediate Opportunity

Salary: $65,000 - $75,000

Primary Responsibilities Include, But Are Not Limited To

• Act as a coach and mentor for Estimators, Repair Planners, Production Managers, and Parts staff.
• Provide continuous training and support to improve departmental performance.
• Foster a culture of collaboration, accountability, and professional development.
• Ensure accurate vehicle damage assessments using Mitchell and Qapter software.
• Oversee research and application of OEM repair procedures for safe, compliant repairs.
• Guide teams in the use of scanning technologies to identify structural, electronic, and safety-related repair needs.
• Supervise parts ordering, mirror matc...