Application Deadline: 05/30/2026

Address: 100 King Street West

Job Family Group: Customer Solutions

Drives sales results for designated products being sold through internal BMO channels by improving BMO employees’ product knowledge expertise and customer needs conversations in order to provide solutions in the best interests of customers. Provides training and coaching to optimize sales and channel performance. Supports a variety of national and regional programs to drive overall business growth. Gathers and shares insights about the product, processes, and client experience to continuously improve the market offer.

Responsibilities

• Understands and works towards the business plan for the designated products.
• Identifies gaps and opportunities in the business plan and recommends solutions to achieve results.
• Assists in managing the customer escalation process related to new features, benefits and price.
• A...