Fpsinc is seeking a Cisco Service Engineer Tier 3 for a fully remote position. The role requires a minimum of 5 years of experience in supporting and troubleshooting Cisco solutions, particularly UC and UCCx components. Ideal candidates should have strong skills in TCP/IP and VOIP protocols, customer communication experience, and Cisco certifications (CCNA/CCNP Collaboration). The position demands comfort in SLA-driven environments. #J-18808-Ljbffr