Job Summary:

You'll be the friendly face (or voice) for our German-speaking customers. This role allows you to work remotely in Turkey while providing exceptional customer care.

Responsibilities:

• Handle inquiries via phone, chat, and email.

• Troubleshoot basic issues and escalate when needed.

• Track customer satisfaction metrics.

• Work collaboratively with internal teams.

Requirements:

• C2 German and C1 English.

• Excellent written and verbal communication.

• Empathy and patience in dealing with customers.

Benefits:

• 100% remote in Turkey.

• Paid training and equipment provided.

• Supportive, multilingual work environment.

• Competitive pay with bonuses.