Join the forefront of culinary experiences as a Customer Happiness Specialist. Champion exceptional customer journeys by engaging clients and recommending tailored experiences in a flexible remote position.
In this pivotal role, you will connect with potential clients and assist them in discovering exquisite culinary options. Providing top-notch support from inquiry through booking, you’ll help to create unforgettable moments. Your skills in communication and issue resolution will play a significant role in enhancing the customer experience at every step.
Key Responsibilities:
• Engage inbound leads and guide them through booking
• Understand client goals and suggest relevant culinary experiences
• Facilitate seamless booking processes and resolve queries
• Maintain ongoing customer communication and follow-ups
• Collaborate with culinary partners to finalize event details
Requirements:
• Minimum of 3 years in sales, customer support, or service roles
• St...