Link-Worldwide is seeking a Manager of Customer Success Management to build and lead a team of Customer Success Managers (CSMs). The role involves driving strategies that maximize customer lifetime value through proactive engagement, onboarding initiatives, and effective relationship management.

The ideal candidate has 7+ years of experience in a related field, strong analytical skills, and a proven track record of mentoring high-performance teams. Familiarity with CRM tools like HubSpot and Freshdesk is a must.