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Remote Customer Success Team Lead — Growth & Retention

Student-Friendly Entry-Level
Company

Simera

Location

ciudad de méxico, Mexico

Posted

May 28, 2026

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About This Opportunity

Simera is seeking a Customer Success Manager (Team Lead) to manage a portfolio of U.S.-based startup clients. This remote position combines customer ownership with people management responsibilities, driving retention and operational excellence.

The ideal candidate will have 3+ years in customer success or related roles, experience managing teams remotely, and advanced English proficiency. Key aspects include managing customer accounts end-to-end and developing team capabilities to improve customer outcomes.

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